LMS Management:
Administer the LMS, including user management, course uploads, and system configuration.
Monitor system performance and troubleshoot issues to ensure minimal downtime.
Regularly update and maintain the LMS to ensure it is running the latest versions and patches.
User Support:
Provide technical support to LMS users, including instructors, learners, and administrators.
Develop and deliver training materials and sessions to help users navigate and utilize the LMS effectively.
Respond to and resolve user inquiries and issues in a timely manner.
Course Management:
Assist in the creation and organization of courses and training materials within the LMS.
Manage course enrollments, track learner progress, and generate reports on training activities.
Ensure courses are assigned correctly based on the training requirements of different learner groups.
Compliance and Reporting:
Ensure all training programs and initiatives comply with relevant regulatory requirements.
Generate and analyze reports on training metrics, completion rates, and other key performance indicators.
Work with stakeholders to identify training needs and implement solutions to address them.
System Optimization:
Identify opportunities to optimize the LMS for better user experience and efficiency.
Collaborate with IT, Workday, and other departments to integrate the LMS with other systems and tools.
Stay updated on industry trends and best practices in LMS administration and e-learning.
Requirements:
Bachelor's degree in Information Technology, Education, Human Resources, or a related field.
2+ years of LMS administration experience.
Strong technical skills and familiarity with LMS platforms and standards such as SCORM, AICC, and xAPI.
Excellent organizational and multitasking abilities.
Strong communication and interpersonal skills.
Ability to work independently and as part of a team.
Experience with Docebo.
Experience with Articulate, including Rise 360.
Knowledge of HTML, CSS, and other web technologies.#J-18808-Ljbffr