Logistics Officer (Order Specialist)

We empower our people to stay resilient and relevant in a constantly changing world.
We're looking for people who are always searching for creative ways to grow and learn.
People who want to make a real impact, now and in the future.
Does that sound like you?
Then it seems like you'd make a great addition to our vibrant ASEAN team.You'll create impact by:Providing customer service support to customers in the Asia Pacific and Middle East regions.Acting as the first point of contact for customers and logistics service providers, managing daily communications on all shipment inquiries, issues, and complaints.Managing CRM tickets for the Middle East & Asia Pacific (MA) region.Monitoring inbound and outbound activities of the Regional Distribution Center (RDC) and forwarders to the MA region.Arranging deliveries directly from factories/RDCs to our end customers.Coordinating shipments with forwarders.Managing customer claims and return shipments to RDCs.Performing freight invoice clearing for RDC SG.Handling ad hoc tasks as required by management.Your excel in:Holding a Bachelor's Degree in Logistics, Supply Chain Management, Business Administration, or related disciplines.Having 0 to 2 years of solid experience in customer services, sales support, and logistics functions, preferably gained from a multinational corporation (MNC).
Fresh graduate is encouraged to apply.
Possessing experience in the logistics services or freight forwarding industry (advantageous).Handling a full set of import/export documents.Having knowledge of SAP MM & SD applications (preferred).Demonstrating the ability to multi-task, prioritize, and manage time effectively.Exhibiting good analytical and communication skills.Being self-motivated, independent, and able to work under pressure.Commanding good proficiency in both written and spoken English and Chinese, with Mandarin being an added advantage.Being well-versed in MS Office applications such as Word, Excel, PowerPoint, Outlook, etc.What we offer:2 to 3 days of mobile working per week as a global standardAttractive remuneration packageDevelopment opportunities for both personal and professional growth An environment where everyone can bring their whole self to work and feel a sense of belonging Individual benefits are adapted to meet local legal regulations, the requirements of different job profiles, locations, and personal preferences.
Create a better #TomorrowWithUs!We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society.
Come bring your authentic self and create a better tomorrow with us.