Malaysia: Hiring Consultant - Customer Service

Company Description Sutherland is seeking a motivated and passionate person to join us as a Customer Service Consultant. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!

Job Description Customer Service Consultants in this role get to: Be the Point of Contact; answer inbound calls to provide exceptional customer service to consumers. Respond to inquiries about products and services, processing payments, or performing general account maintenance. Up-selling customers to new products or services may be encouraged.

Qualifications Mandarin/CantoneseSpeaker with basic English communication skills.Good Customer Service skills to help customers                   Excellent spoken and written communicationStrong interpersonal skills including proven rapport-building and sales techniquesMUST be willing to work in Malaysia Additional Information All your information will be kept confidential according to EEO guidelines.