Manager Client Services II - Investment ManagementApply remote type On Site locations London, Ontario time type Full time posted on Posted 2 Days Ago time left to apply End Date: January 7, 2025 (17 days left to apply) job requisition id R_1388338
Work Location:London, Ontario, Canada
Hours:37.5
Line of Business:TD Wealth
Pay Details:$65,600 - $98,400 CAD. This role is eligible for a discretionary variable compensation award that considers business and individual performance.
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD.
Job Description:
Private Wealth Management, Private Investment Advice provides high-net worth clients with holistic discovery and planning towards customized advice and solutions. Team members collaborate closely to build a wealth strategy that reflects each client's unique needs, delivering the full spectrum of TD Wealth Services.
The Manager Client Service – Investment Management (MCS) is responsible for leading a team of highly skilled support staff, ensuring a positive working environment and adherence to regulatory and control requirements.
Accountabilities:
Supervise and manage day-to-day operations of the Branch.
Coach and develop employees to proactively identify client product and services needs.
Lead the recruitment and selection process for all support staff hires.
Assist with training new branch support staff.
Promote a fair and inclusive environment that supports a diverse workforce.
Contribute to the process of setting performance objectives for the team.
Actively participate in national MCS Conference Calls.
Contribute to operational improvements and coordinate the implementation of new policies & procedures.
Remain abreast of client feedback on service quality.
Provide leadership for all national and branch projects and initiatives.
Lead change management initiatives.
Assist the support team with day-to-day problem resolution.
Ensure employees comply with Bank and industry Code of Conduct.
Skills Required:
7+ years of related people manager experience.
Deep knowledge of Wealth Management, industry, and markets.
Possess excellent people management, coaching, and stakeholder management experience.
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities, and colleagues.
Our Total Rewards Package:
Our Total Rewards package reflects the investments we make in our colleagues to help them achieve their financial, physical, and mental well-being goals.
Additional Information:
We're delighted that you're considering building a career with TD.
Colleague Development:
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed.
Training & Onboarding:
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process:
We'll reach out to candidates of interest to schedule an interview.
Accommodation:
Your accessibility is important to us. Please let us know if you'd like accommodations to help us remove barriers.
Language Requirement (Quebec only):Sans Objet
Our Values:
At TD we're guided by our purpose to enrich the lives of our customers, communities, and colleagues.
Our Commitment to Diversity, Equity, and Inclusion:
At TD, we're committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work.
Helping to Make an Impact in Communities – TD Ready Commitment:
TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future.#J-18808-Ljbffr