Manager, Customer Account Management

Manager, Customer Account ManagementJob Overview:
Account & Relationship Management (Sales) - Full time
Responsibilities:
Achieve sales and distribution targets for assigned accounts.
Management of trade spend to drive profitable ROI and improved customer/team contribution.
Identification and development of new business opportunities.
On-going evaluation of results and development of recommendations and alternatives to drive performance to meet established targets.
Maintain and develop relationships across all functions and levels with assigned customer responsibility.
Identify new listing opportunities and new account opportunities with specific customer responsibilities.
Understand market environment (Financial climate/trends).
Negotiate favorable trading terms on price, service, and profitability.
Develop Account plan in line with client/company objectives, identifying opportunities to drive mutual business growth.
Conduct regular account meetings/communication to monitor and review progress and investment in line with agreed objectives.
Control product promotional budgets and identify improvement opportunities, maintaining control of overheads and expenses within defined limits to ensure the most economic coverage of accounts.
Establish collaborative working relationships with marketing, sales planning, logistics, and finance.
Provide input to the development of brand and category plans with brand/client managers accordingly and at periodic client/brand review meetings.
Proactively report on competitor activities and other trade developments to management and recommend action to counter competition.
Minimum Requirements:
Minimum Diploma/Degree in Marketing, Business Administration, or related fields.
Minimum 4-5 years of relevant work experience in Consumer Health settings handling ethical products.#J-18808-Ljbffr