**Company: FFM (Sabah) Sdn Bhd****Location: Kota Kinabalu, Sabah****Job Summary**Lead and manage the HR & Administration Department to achieve its functional objectives on managing employee relations, recruitment, performance management, training and development, fostering a positive work environment conducive to productivity and employee well-being, ensuring compliance with labour laws, maintaining efficient administrative operations, managing licensing, general compound cleanliness and security.**Responsibilities**:**Employee Relations and Engagement**:- Foster positive employee relations through effective communication, conflict resolution, and grievance handling.- Address employee concerns, complaints, and inquiries in a timely and professional manner.- Implement employee engagement initiatives to promote a positive work culture and enhance morale.- Monitor employee satisfaction/engagement levels and identify areas for improvement.**Employee Recruitment and Onboarding**:- Collaborate with hiring managers to identify staffing needs and ensure timely recruitment processes.- Coordinate recruitment efforts, including job postings, interviews, and selection processes.- Collaborate with external agencies or recruiters when necessary.- Conduct new employee orientations and ensure smooth onboarding procedures, as guided by FFM headquarters.**Performance Management**- Implement performance management systems in accordance with the Company's policy and procedures.- Provide guidance and support to supervisors and managers in addressing performance issues.- Facilitate training and development programmes to enhance employee skills and capabilities.**Compensation and Benefits Administration**- Administer payroll processes and ensure accuracy in compensation disbursement.- Manage employee benefits programme and handle inquiries related to benefits.- Stay updated on industry trends and regulations pertaining to compensation and benefits.**Legal Compliance**- Ensure compliance with labour laws, regulations, company policies and industry standards.- Work closely with Group IR or legal counsels, as needed, to mitigate legal risks.- Maintain accurate records related to employee attendance, leaves, and other HR-related matters.- Handle legal issues related to employment contracts, terminations, and disciplinary actions.- Stay updated on changes in labour laws and regulations and implement necessary changes as and when required.**Administrative Oversight**- Oversee administrative functions including facilities management, security, drivers, dispatches, company cars, licensing, and other relevant areas.- Implement administrative policies and procedures to streamline operations.- All employees are expected to demonstrate a flexible approach in the delivery of work within the department. They are required to be proactive members of the team and work closely with all other members to ensure both timely and best outcomes are achieved for all stakeholders. To support this approach, all employees may be required to work with external and internal partners, work across formal lines of accountability and perform duties not specifically identified in the job description but which are in line with the general level of responsibility of the post. Support ad-hoc project work and provide expertise where necessary as well as undertake any other assignments as may be assigned from time to time.**Person Specifications****Education & Qualification**- Bachelor's degree in human resources, Business Administration, or related field. Master's degree will have an added advantage.**Relevant Experience & Years of Service**- At least 8 years relevant experience in HR management.**Technical Skills & Professional Knowledge**- Thorough knowledge of labour laws, regulations, and HR best practices.- Strong communication, interpersonal, and conflict resolution skills.- Excellent organizational and time management abilities.- Ability to maintain confidentiality and handle sensitive information with discretion.- Ability to build strong relationships with employees at all levels of the organization and contribute to the overall success and growth of the company.- Knowledge on the required permits / licenses for company's operations including Halal requirements.**Competencies**- Able to make and assess personal/team decisions and align actions with organisation's vision and mission.- Able to establish and maintain open/trusting relationships with colleagues and stakeholders to nurture collaborative partnerships and work towards a common goal.- Able to contribute and encourage new ideas and approaches to support business growth; demonstrate openness to and enthusiasm for new initiatives and appropriately challenges the status quo; adapt and improvise quickly, appropriately, and decisively to internal/external changes.- Able to display accountability for team and personal decisions/outcom
