Mandarin Customer Service

About the Employer Founded in 1973 and now grown to become a global organization.
With more than 800,000 independent distributors situated worldwide focusing producing product line of premium quality undergarments with unique body-shaping features.
Benefits: RM 2,500 RM 3,500++ Allowance Bonus twice a year Responsibilities: Communicate with customers via phone, email & face to face.
Provide knowledgeable answers to questions about product, pricing, and availability.
Respond promptly to customer inquiries.
Handle and resolve customer complaints.
Maintain customer databases.
Communicate and coordinate with internal departments.
Provide feedback on the efficiency of the customer service process.
Preparation of daily/monthly/annual reports.
Requirements: Possess a good command of Mandarin & English in both written and verbal forms.
At least 1 year of working experience in the related field is required for this position.
Knowledge of MS Excel & Word.
Willing to work multitask and able to work independently and with minimal supervision.
Excellent computer skills and Excel spreadsheet experience.
Apply now or contact the below to know more.
WhatsApp / Telegram : +6011-11968783 Email : ******