Gogoprint is South East Asia's #1 online printing company. We are active in Thailand, Singapore and Malaysia, and we are looking for dynamic and driven individuals to help us grow our business.
Our vision is to make printing easy and frictionless for all businesses in Asia Pacific, by moving the massive US$ 81bn printing industry online.
We're now operating in 3 countries (Thailand, Malaysia & Singapore) with an international team of 50+ people.
Position Summary The Sales Team Leader plays a crucial role in driving the success of Gogoprint by leading and managing a team of Sales Executives. You will be responsible for overseeing their performance, providing guidance and support, and ensuring that sales targets are met. Additionally, you will manage a portfolio of key accounts and contribute directly to revenue growth.
Team Leadership Lead, coach, train, and manage a team of Sales Executives to achieve their individual and team sales targets.
Set clear objectives, provide ongoing feedback, and conduct performance reviews.
Organize regular team meetings to track progress, address challenges, and develop strategies for continuous improvement.
Foster a positive team culture focused on results, accountability and collaboration.
Key Account Management Oversee the management of key accounts across your team, ensuring customer needs are met and strong relationships are maintained.
Oversee the growth of your team's pool of Elite customers, and actively manage the upgrading / downgrading and unassignment of customers
Personally manage a select group of high-value clients to ensure they receive top-tier support and service.
Drive growth by increasing the average spend and order frequency from key accounts.
Ensure accurate and up-to-date information is maintained in Gogoprint's CRM and ERP systems.
Prospecting and Business Development Collaborate with Sales Executives to develop action plans for acquiring new customers: setting targets, defining outreach strategies, and creating pitches.
Support the team in executing these plans and ensure targets are met.
Assist in converting new leads into long-term customers with recurring orders.
Sales Operation and Closing Guide the team in handling inbound leads, understanding customer requirements, and offering tailored solutions.
Develop your team's negotiation skills and strengthen the company's sales tools (company introduction deck, onboarding videos, etc.)
Assist in negotiating and closing large deals, providing support to ensure successful sales conversions
Ensure quotations are accurate, competitive and fast, and coordinate with supply chain, logistics, and artwork teams to ensure smooth order fulfillment.
General Monitor and report on the performance of your team and key accounts to senior management.
Contribute to revenue growth by meeting individual and team sales targets.
Stay informed about market trends and provide insights to help Gogoprint remain competitive and innovative.
Proven experience in sales, preferably in a leadership or supervisory role.
Strong understanding of sales techniques, customer relationship management, and business development.
Excellent communication, negotiation, and leadership skills.
Ability to manage and motivate a team to achieve targets.
Experience working with CRM and ERP systems is a plus.
