Network Lead

Management (Information & Communication Technology)
Full time
Must have intermediate to advanced configuring and troubleshooting knowledge of switches and routers in a network production environment (Aruba Switches router).
Sound knowledge on disaster recovery activities.
Good analytical and troubleshooting skills (the ability to think logically through a problem) and must have the initiative, perseverance, and commitment to see problems through to resolution.
Ownership of root cause analysis process, and ensure remediation of major issues.
Ability to provide assistance in a support capacity with problem and incident resolution and assume major incident and problem ownership and accountability.
Ensure 24/7 availability of the production environment and lead the daily operations of the production environment.
Be available for after-hours support, on-call, and perform maintenance of Network Infrastructure.
Participate in Change Advisory Board Review Meetings with customers.
Build monitoring tools to ensure system availability, resource utilization, and capacity.
Create network services dashboard providing insights into capacity, activities, and SLA measurements.
Should be able to perform firmware/IOS upgrades on Aruba and Palo Alto whenever required.
Drive continuous improvement and process change suggestions to management.#J-18808-Ljbffr