Nike Klcc | Assistant Store Manager Kuala Lumpur

Details of the offer

About the Role
Responsible for the overall operation and performance of the store which includes sales, merchandising, operations, staff supervision, training and development, loss prevention and expense control.
Main Duties and Responsibilities
Oversee and ensure efficiency of day-to-day operations of the store.
Lead and motivate a team of retail staff to achieve sales targets, maintain high standards of performance, foster good teamwork, effective communication, and ensure consistent positive results and excellent customer service.
Ensure that cash takings are banked daily and that cash control procedures are adhered to.
Analyze sales results and implement constructive ideas for increasing revenue.
Plan rosters to ensure optimized use of time and resources, assigning staff to specific duties and tasks.
Coach new staff by providing service and product training.
Conduct appraisals and interviews of potential staff.
Attend Seasonal Ekin Training and guide new staff on SKU training.
Keep track of merchandise sell-through and maintain good stock levels at all times.
Ensure proper stock control procedures are adhered to.
Ensure merchandise is well presented and the visual display is aligned with the Brand's VM guidelines.
Maintain awareness of market trends and monitor competitor activities.
Handle queries, feedback, and comments from customers.
Ensure timely submission of administrative documents.
Maintain a safe and pleasant work environment.
Ensure the store adheres to and executes according to GMG Sports Retailing Policies and Procedures.
Undertake any other duties related to the job scope as assigned by your superior from time to time.#J-18808-Ljbffr


Nominal Salary: To be agreed

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