[Nov Intake] Mandarin Customer Service - Airline Industry

In this position, you'll be required to:
Responsible for customer online consultation and answering questions, providing effective answers to customer consultation needs
Maintain good communication and cooperation with relevant departments
Exceed customers' expectations in terms of customer service & accurate information.
Work in a team to achieve the required KPI and SLA elements.
To excel in this role, you'll require:
Able to converse fluently usingMandarinandEnglish
Able to read & writeTraditional Mandarin
Education:SPM , UEC, O-level or above
Fresh Grads are welcomed to apply
It would be fantastic if you possess:
Six months or more of customer service experience
Perks we offer:
Attractive remuneration package above market standards.
14 days AL; 14 days ML; 60 days Hospitalization leave
EPF, SOCSO
Health and life insurance
Medical Claim
It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.
Your application will include the following questions:
What's your expected monthly basic salary?
Which of the following types of qualifications do you have?
How much notice are you required to give your current employer?#J-18808-Ljbffr