Officer, Aml Quality Control Senior Analyst - Sme, C11, Hybrid, Malaysia

Details of the offer

Whether you're at the start of your career or looking to discover your next adventure, your story begins here. AtCiti , you'll have the opportunity to expand your skills and make a difference at one of the world's most global banks. We're fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You'll also have the chance to give back and make a positive impact where we live and work through volunteerism.
Shape your Career with Citi
Citi'sIndependent Compliance Risk Management (ICRM)is an independent control function that provides guidance and challenge to the firm, managing compliance risk and promoting behavior that is consistent with Citi's mission.
We're currently looking for a high caliber professional to join our team asOfficer, AML Quality Control Senior Analyst - SME, C11, Hybrid, Malaysia(Internal Job Title: - Compl AMLExecution Intmd Analyst - C11) based in Kuala Lumpur, Malaysia. Being part of our team means that we'll provide you with the resources to meet your unique needs, empower you to make healthy decisions and manage your financial well-being to help plan for your future. For instance:
Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
We have a variety of programs that help employees balance their work and life.
In this role, you're expected to:
Act as a liaison between Operations, Training, and AML for coordinating goals and objectives to enhance continuous process and quality improvement.
Act as an SME on the day-to-day process of conducting quality review of operations analysts' work. Objectively assess quality of investigative analyst work for what is going well and what needs to improve and support coaching efforts.
Be an ambassador for best practices and facilitator of knowledge in money laundering processes.
Serve as an escalation point for review of complex cases to validate that transaction monitoring alerts were processed in line with quality standards.
Ensure that the Quality Assurance process is executed in adherence with global standard policies and procedures, using global standard tools.
Conduct root-cause analysis on the results of quality reviews in order to recommend remedial training or other appropriate follow-up action(s) to team leads and/or unit manager.
Track the results of quality assurance reviews and remedial action(s) in the QA database.
Assist in developing and reporting Quality Assurance review results via metrics and distribute to senior management, team leads, analysts, and other designated personnel.
Assist training team in the development and delivery of training sessions for existing analysts, team leads, new hires, and other personnel on the quality assurance process.
Proactively identify and escalate areas of potential risk and/or quality improvement areas, as well as technology enhancements.
Assist QA Team Manager in testing QA SMEs performance (sample check) in case assignment and by volumes monitoring.
Hold authority in complex case dispositions.
Maintain regular interactions with the global QA Team to exchange the standards on QA Program and to keep consistency in QA executions.
Participate and/or lead calibration sessions within the Quality Assurance Department.
Collaborate with the QA global Team on development and implementations of special projects.
Provide expertise to internal working groups, teams, and committees focused on enhancing current procedures and creating efficiencies.
Adhere to global standard policies and procedures.
Operate within the agreed business SLAs and confidentiality standards.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
As a successful candidate, you'd ideally have the following skills and exposure:
A passion for uncovering the truth and exposing potential criminal activities, with a genuine interest in news and current affairs and the ability to cross-reference them during investigations.
Good knowledge of English and high standard of written and oral communication skills.
Strong analytical skills and attention to detail.
Detail-oriented, self-motivated, and able to handle multiple projects/tasks.
Demonstrated initiative and creativity in problem solving.
Organized, disciplined, and highly responsible.
Presentation skills and ability to build strong arguments to justify decisions.
Demonstrated ability to work independently, interact effectively with different levels of management, and operate with excellent corporate work ethics (timely, honest, respectful, and considerate to co-workers).
Good understanding of Windows applications (Word, Excel, etc.) and internet and commercial database searches.
Minimum 3-4 years' experience in AML, compliance, quality control, audit, or fraud and economic crime units within a financial institution of AML or other financial investigations experience required.
Minimum 1.5-2 years' of quality assurance experience or equivalent knowledge required.
Subject Matter Expert for multiple products in the analysis of alerts and investigation of transactional activities to detect any suspicions of money laundering or terrorist financing activity.
AML certification will be an advantage.
Project and change management basic experience.
Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community, and make a real impact.
Take the next step in your career, apply for this role at Citi today.
Job Family Group:Compliance and Control
Job Family:AML Execution
Time Type:Full time
Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.#J-18808-Ljbffr


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