Online Client Relations Associate

Job Description:

Tenaga Nasional Berhad is seeking a passionate and dedicated Online Client Relations Associate to join our team in Johor Bahru, Johor. As an Entry Level position with no required years of experience, this role provides an excellent opportunity for individuals looking to kickstart their career in client relations.

Responsibilities:
1. Engage with online clients through various platforms to address their inquiries and concerns.
2. Maintain a high level of customer satisfaction by providing timely and accurate responses.
3. Collaborate with internal teams to resolve client issues effectively.
4. Monitor online reviews and feedback to identify areas for improvement and address negative feedback.
5. Assist in developing strategies to enhance the online client experience.
6. Provide support in developing and implementing client relations policies and procedures.

Requirements:
1. Passionate about delivering exceptional customer service.
2. Dedicated to building strong relationships with clients.
3. Strong people management skills.
4. Ability to demonstrate leadership qualities in a team environment.

Benefits:
- Medical coverage
- Visa sponsorship
- Disability insurance

Working Environment:
At Tenaga Nasional Berhad, we believe in paving the way for diversity and inclusivity, creating a culture of belonging where every individual is valued and respected.

Deadline to apply: July 12, 2024

Equal Opportunity Statement:
Tenaga Nasional Berhad is an equal opportunity employer and welcomes applications from all qualified individuals. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or any other status protected by law.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.