Online Client Relations Representative

Job Description:

We are looking for a dynamic and motivated Online Client Relations Representative to join our team at Sunway Group in George Town, Penang. As an Entry Level position, no prior experience is required, but we are seeking individuals who are driven, adaptable, and have strong strategic planning and time management skills.

Responsibilities:- Communicate with clients via phone, email, and online chat to address inquiries, provide information, and resolve any issues in a timely and professional manner- Maintain positive relationships with clients to ensure customer satisfaction and retention- Stay up-to-date on product knowledge and company policies to accurately assist clients- Collaborate with the sales and marketing teams to promote products and services to clients- Assist in the development of online client communication strategies

Requirements:- High school diploma or equivalent- Strong communication and interpersonal skills- Ability to multitask and work in a fast-paced environment- Proficiency in Microsoft Office and online communication platforms- Must be driven, adaptable, and possess strategic planning and time management skills

Benefits:- Parental leave- Free food- Company transportation

Working Environment:At Sunway Group, we encourage a spirit of exploration and taking calculated risks for growth. Our team is supportive, collaborative, and dedicated to delivering exceptional service to our clients.

Equal Opportunity Statement:Sunway Group is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Deadline to apply: June 25, 2024

If you are looking to kickstart your career in client relations and have the skills and qualities we are looking for, we encourage you to apply to join our team at Sunway Group.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.