Online Live Chat Specialist

Job Description:

Petron Malaysia is seeking a part-time Online Live Chat Specialist to join our team in Johor Bahru, Johor. As an Entry Level specialist, you will be responsible for providing excellent customer service through our online chat platform. You will interact with customers, answer their inquiries, provide product information, and assist them with any issues they may encounter.

Responsibilities:- Respond to customer inquiries in a timely and professional manner through our online chat platform- Provide accurate information about our products and services- Assist customers with placing orders, tracking shipments, and resolving any issues they may have- Maintain a positive and helpful attitude towards all customers- Collaborate with other team members to ensure customer satisfaction- Keep accurate records of all customer interactions and transactions

Requirements:- Resourceful and hardworking attitude- Strong decision-making and negotiation skills- Excellent communication and interpersonal skills- Ability to multitask and prioritize effectively- Basic computer skills and familiarity with online chat platforms- High school diploma or equivalent- No previous experience required

Benefits:- Employee discounts on Petron products- Relocation allowance for eligible candidates- Joining bonus for successful candidates- Opportunities for unlimited personal and professional growth

Equal Opportunity Statement:Petron Malaysia is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We welcome applicants from all backgrounds and do not discriminate on the basis of race, gender, age, religion, sexual orientation, or disability.

Deadline to apply: April 27, 2024

Don't miss this opportunity to join a dynamic team and be part of a company that values its employees' growth and development. Apply now!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.