The Dive and Activities Assistant supports the daily operations of the dive center and other guest activities, ensuring that all experiences meet safety standards and provide high-quality, enjoyable experiences for guests. The assistant is responsible for helping with dive logistics, guest engagement, activity planning, and general maintenance of dive equipment and activity materials. This role demands a passion for marine life, outdoor adventure, and customer service, along with excellent communication and organizational skills.
Key Responsibilities: Activity Support: Assist in the preparation and execution of other water-based and land activities (e.g., kayaking, snorkeling, hiking). Set up and clean up after activities. Guide small groups in safe and enjoyable recreational activities. Monitor the condition of activity equipment, reporting issues and performing minor repairs. Guest Engagement: Interact with guests in a professional and friendly manner, providing excellent customer service. Offer guidance and information about marine life, local attractions, and available activities. Address guest inquiries, concerns, and requests promptly and effectively. Help coordinate guest bookings for activities and dive sessions. Environmental Awareness and Conservation: Promote and actively participate in environmental awareness and conservation efforts. Educate guests on sustainable practices and the importance of preserving the local environment. Help with the implementation of eco-friendly practices in dive and activity operations. Administrative Tasks: Assist with tracking dive and activity schedules, bookings, and equipment usage. Support the dive center and activity team in maintaining accurate records for reporting and invoicing. Requirements: Qualifications: Experience in organizing or assisting with outdoor activities and tours. First Aid and CPR certification is a plus. Skills and Attributes: Passionate about marine life and outdoor activities. Strong communication and interpersonal skills. Ability to work in a team and independently with minimal supervision. Organized, detail-oriented, and able to manage multiple tasks simultaneously. Comfortable working in a physically demanding environment. Experience: Prior experience in diving or assisting in a dive center is preferred. Customer service experience is highly desirable. Benefits: Competitive salary Opportunities for professional growth and dive certifications Working in a beautiful marine environment with a passionate team Contribution to conservation efforts and eco-tourism
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