Quality Assurance & Control (Manufacturing, Transport & Logistics)
About the roleWe are seeking an experienced and dedicated Operation Assistant to join our team at Sin-Kung Logistics Berhad in Bayan Lepas, Penang. This is a full-time position with a night shift schedule, playing a crucial role in ensuring the smooth and efficient operation of our logistics business.
What you'll be doing
Checking daily shipments and ensuring adherence to schedules.
Topping up touch 'n go cards for drivers to ensure seamless toll transactions.
Notifying petrol stations about approved diesel amounts for drivers.
Checking GPS to track driver locations, ensuring correct routes and estimated arrival times (ETA).
Monitoring live truck status, updating locations hourly, and informing respective working groups.
Monitoring driver rest times and ensuring timely wake-ups to continue the journey.
Calling drivers if off-route within the time zone, taking necessary actions to get them back on track.
Initiating immediate contact with superiors if unable to locate a driver for appropriate actions.
Calling drivers and runners to verify completed shipments according to schedule details.
Ensuring trucks reach client locations, complete unloading, and driver to upload unloading process photos into the system.
Managing and handling customer emails related to shipment inquiries.
Responding to client email bookings by providing truck details, and updating system by uploading truck details screenshot photo.
Willingness to work night shifts to manage midnight shipments effectively.
What we're looking for
Minimum 1-2 years of experience in a similar logistics or operations-related role
Strong attention to detail and organisational skills, with the ability to multitask and work in a fast-paced environment
Excellent communication and interpersonal skills, with the ability to liaise effectively with clients, vendors, and team members
Proficient in using relevant logistics software and Microsoft Office applications
Familiarity with quality assurance and control processes in a logistics environment
Ability to work night shifts as required#J-18808-Ljbffr