Operation Officer (Contract)

KEY ACCOUNTABILITIES Operation Process Prepare documentation by entering data into CW1 system.Prepare certificates as per shipper's request.Arrange for fumigation and certificate where applicable.Submit pre alert.Close job file after vessel/flight depart.Check the Ports' system to validate the Port opening and closing time.Apply 3rd party code for new COD Customer.Arrange Payment Voucher to Carrier/Co-Loader/Supplier/Vendor.Update Events in CW1.Update customers' website/system where applicable.Communication with customers / vendors / network Request Approval from network/agent to ship for nomination shipment.Request Sailing Schedule from shipping line and inform Shipper (customer).Place Booking & release booking confirmation to shipper (customer).Coordinate with port/carrier (liner/co-loader) /vendor/customer on Export arrangement via e-mails and phone.Follow up with customer to collect the LCL shipment.Coordinate with internal team to collect Empty Container and collection of Laden from customer.Notify the shipping line/depot on bad Condition Container.Follow up with Carrier/Co-loader if Cargo damaged upon shipment.Specific Activities Carrying out any other request made by their manager.