This job is for an Operation Supervisor at Fun X World. You might like this job because you get to lead a team, oversee projects, and ensure continuous improvement and compliance.
-Leading and motivating a team: Setting goals, providing guidance, and fostering collaboration.
-Strategic planning: Aligning departmental objectives with organizational goals.
-Performance management: Evaluating individuals and teams, providing feedback, and implementing improvement plans.
-Project management: Overseeing projects, ensuring timely completion, and allocating resources effectively.
-Communication: Communicating goals, expectations, and facilitating team and interdepartmental communication.
-Decision-making: Making strategic choices, resolving conflicts, and allocating resources.
-Policy and compliance: Implementing company policies, adhering to regulations, and ensuring department compliance.
-Continuous improvement: Identifying process improvement opportunities and implementing initiatives to enhance efficiency and productivity.
-Employee development: Identifying training needs and supporting team members' professional growth.
-Reporting: Regularly preparing and presenting performance reports to senior management.
-Scheduling: Ensure schedules are at its optimal and have enough manpower during each shift.
(Apply now at https://my.hiredly.com/jobs/jobs-malaysia-fun-x-world-sdn-bhd-job-operation-supervisor)
; Requirements:-
-2+ years of experience leading and collaborating with teams in a fast-paced environment.
-Fluent in English with excellent written and verbal communication skills.
-Proficient in Microsoft Office Suite (Excel, Word) and design tools like Canva.
-Possess valuable experience in the dynamic FandB industry, demonstrating adaptability and resilience in a demanding environment.
-Demonstrated ability to build strong relationships with customers and deliver good service.
-Skilled in conflict resolution and effectively addressing customer concerns positively and proactively.