Operations Executive

Travel Agents/Consultants (Hospitality & Tourism)
Paradigm Travel Sdn Bhd is seeking a dynamic and detail-oriented Operations Executive to join our team. The successful candidate will oversee and manage the day-to-day operations, ensuring efficiency and smooth workflow within the organization. This role requires strong organizational skills, problem-solving abilities, and a commitment to delivering exceptional service.
Key ResponsibilitiesDesign tour itineraries and provide customer service, including handling partner phone calls.
Ensure operations flow aligns with company policies.
Follow up on quotations with ground operators and collaborate with the Operations Manager on product development.
Oversee payment and deadline requirements with airlines and ground operators.
Collect customer and tour leader feedback and implement action plans as needed.
Job RequirementsStrong interpersonal and communication skills
Self-motivated, enthusiastic, and open to new ideas
Excellent presentation skills
Ability to work independently#J-18808-Ljbffr