Operations Specialist

-Oversees Western Union Branch


-Achieve assigned branch targets. 


-Map competitors' rates and service offerings 


-Actively promote new products and initiatives. 


-Provide excellent service for Western Union customers. 


-Allocate branch resources as per staff and client needs. 


-Liaise between the branch and head office and be the bridge between management and FLA's. 


-Manage reports for the branches.(E.g Finance report , WUPOS reports ) 


-Solve problems for branch customers and staff by reaching out to relevant departments who can help solve the problems. 


-Well reversed with company policies 

(Apply now at https://my.hiredly.com/jobs/jobs-malaysia-noah-encore-sdn-bhd-job-operations-specialist)
; Requirements:-   



-Diploma or Degree equivalent


-An affinity for problem-solving 


-Analytical skills 


-Ability to work collaboratively across multiple departments within Western Union to resolve complex customer service issues  


-Strong sense of urgency and accountability  


-Always demonstrates a positive attitude, persistence, and teamwork  


-Strong communication skills 


-Fluency in English and other languages preferred. 


-Proficiency in MS Office tools