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Responsibilities:
Responsible for the quality, accuracy, and timely delivery of Order to Cash (O2C) scopes in accordance with the defined SLAs/KPIs.
Full accountability for the O2C closing process.
Optimizing and enhancing O2C processes while driving process standardization in collaboration with other teams.
Sharing best practices and providing support and guidance on process changes and transformation.
Ensure O2C processes are in compliance with company policy, accounting standards, and local statutory requirements.
Manage services to client entities against agreed service level and operating controls, ensuring compliance with governance requirements and adherence to company guidelines.
Create, review, and maintain policies and procedures associated with the Order to Cash (O2C), including recommendations for process enhancements.
Lead the design, execution, documentation, and review of current processes as per the Global SSC model. Owner of service performance scorecard according to SLAs and established KPIs.
Manage direct reports, monitoring progress, providing feedback on performance, identifying and addressing capability issues, participating in target setting and development planning.
Provide technical expertise in the required process area, effectively resolving escalations and complex queries.
Identify opportunities to improve efficiency and effectiveness of the team's/process area's activities and implement necessary changes.
Manage and build relationships with key stakeholders covering the end-to-end processes.
Interact with purchasers and Master Data Management Team to address issues pertaining to customer creation and modification processes.
Lead and manage continuous improvement initiatives.
Drive project transformation, drive UAT testing, and update findings to management.
Assist in SSC development, such as transition, project transformation, and additional scope.
Assume the role of O2C Expert Function, Cash Application, Order releasing, Collection, Credit Management, and Commission related activities according to the business role defined in the Financial Target Operating Model (FTOM).
Required Profile:Recognized degree in Finance/Accounting or relevant disciplines; or professional qualifications such as ACCA, CPA.
Technically strong in Order to Cash (O2C) and capable of managing the end-to-end process independently.
Experience in system migration/transformation projects.
At least 7-8 years of working experience in Accounts Receivable functions, with at least 2-3 years in a management position.
Prior experience in SAP, case management tools, Blackline, and Microsoft Office knowledge will be a strong advantage. Experience in Power BI will be a plus.
Experience in Shared Services Centre will be advantageous.
Good command of English with excellent written and verbal communication skills.
Mature with good leadership skills, able to work independently, possess initiative, strong sense of responsibility, and high degree of integrity.
Pleasant personality, organized, and meticulous.
Strong team management, negotiation, and problem-solving skills.
Strong communication and interpersonal skills, with the ability to interact well with all process actors in the chain.
Ability to work under pressure.
Who we are?Arkema is a world leader inInnovative Materials for a Sustainable Worldwith the ambition to become a pure Specialty Materials player.
We thrive asOne Arkema , comprised of many businesses and brands including Bostik, ArrMaz, and more, operating with a global reach in 55 countries with more than 21,100 employees. Each contributes to positioning Arkema as a recognized leader in specialty chemicals and advanced materials, reporting annual sales of €9.5 billion, of which 2.9% is allocated to R&D for 1,800 researchers in 17 R&D centers.
If you pursue excellence, love innovation, and are inspired by challenges , we encourage you throughwww.arkema.comto learn more about our values – Solidarity, Performance, Simplicity, Empowerment, and Inclusion – and how we concentrate on advances in bio-based and recyclable materials, new energies, water management, electronic solutions, lightweight materials and design, home efficiency, and insulation.
Changing the world requires the right formula.The right formula consists of our innovative and sustainable materials, and you. Join us to develop the materials of tomorrow and make a difference together.What are you made of?
The legal information below pertains specifically to positions posted in the United States , however, we strive for diversity, equity, and inclusion in all the countries that we hire. Arkema Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Arkema Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting and hiring.Job Segment:Accounts Receivable, Data Management, CPA, Accounting, Manager, Finance, Data, Management#J-18808-Ljbffr