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Duties and Responsibilities:Deliver excellent service to ensure high levels of customer satisfaction.
Motivate the sales team to meet sales objectives by training and mentoring staff.
Create business strategies to attract new customers, expand store traffic, and enhance profitability.
Hire, train, and oversee new staff.
Respond to customer complaints and concerns in a professional manner.
Ensure store compliance with health and safety regulations.
Develop and arrange promotional material and in-store displays.
Prepare detailed reports on buying trends, customer requirements and profits.
Undertake store administration duties such as managing store budgets and updating financial records.
Manage the retail store sign library, including ordering, replenishment, inventory and distribution.
Requirements and Qualifications:Diploma or equivalent qualification.
A minimum of 2 years experience working in a retail environment, ideally in a managerial role.
Strong leadership and customer management abilities.
Customer service-oriented with in depth knowledge of basic business management processes.
Excellent communication and interpersonal skills.
Employee Benefits:Exciting learning opportunities
Career advancement
Fun & pleasant working environment
Bonus
EPF, SOCSO, SIP
Medical benefits
Staff discounts
CompanyWANG WANG PETLIFE STORE is the neighborhood place for natural pet foods and quality supplies for dogs and cats.
Our teams enthusiast and educates to create a unique shopping experience.
We engage our customer through sharing ideas and providing solutions for our beloved customers.
At WANG WANG PET STORE, we are inspired to make a difference in the lives of pets and their people.
Retail & Consumer Products, 11-50 employees
Our vision is to be the local leading "SUPREME PET STORE" and Pet Lover NO.1 choice.
WANG WANG PETLIFE STORE is the neighborhood place for natural foods and quality supplies for dogs and cats.
Our team of pet enthusiasts educates to create a unique shopping experience.
We engage our customers through sharing ideas and providing solutions.
At WANG WANG PETLIFE STORE SDN BHD, we are inspired to make a difference in the lives of pets and their people.#J-18808-Ljbffr