Payment Operations Officer Malaysia Operations Support 7-January-2025

Details of the offer

Do you aspire for a rewarding career that lets you do more and achieve more?
Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.
Work with the world's most loved brands and be with awesome, diverse people.
Be home, belong, and start your journey to #BeMore!
Top Reasons to work with TDCXAttractive remuneration, great perks, and performance incentives
Comprehensive medical, insurance, or social security coverage
World-class workspaces
Engaging activities and recognition programs
Strong learning and development plans for your career growth
Positive culture for you to #BeMore at work
Easy to locate area with direct access to public transport
Flexible working arrangements
Be coached and mentored by experts in your field
Join a global company, winner of hundreds of industry awards
What is your mission?Administer leaves, attendance, scheduling, and other workforce related duties.
Provide feedback on tools, resources, procedures and guidelines to enhance workflow.
Trend and track performance, as well as compiling monthly and yearly agent KPI reports.
Highlight any performance deviations to the immediate superior for necessary action to be taken.
Ensure that all data are collected, and are usable, relevant, accurate, representative and objective.
Complete all daily, weekly, monthly and ad-hoc reports and dispatch to target audience on time.
Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.
Who are we looking for?Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in any field.
Preferable with 2 years of working experience in the related field is ideal for this position.
Possesses strong time management skills and the motivation to exceed expectations.
Ability to work and multi-task in a fast-paced environment.
Ability to work with computers and multiple systems, as well as the ability to learn and adapt to new ones.
Excellent verbal and written communication skills in English and the language of the supporting market.
Who is TDCX?TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.
TDCX helps clients, including many of the world's best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint.
We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce.
Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region's growth potential.
We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry.
Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.
From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.#J-18808-Ljbffr


Nominal Salary: To be agreed

Source: Whatjobs_Ppc

Job Function:

Requirements

Supervisory Officer, Fund Accounting Supervisor – Valuations

Supervisory Officer, Fund Accounting Supervisor – ValuationsJob Family Group:Operations - Transaction Services Whether you're at the start of your career or ...


Time'S Group - Malasia

Published a month ago

Senior Finance Manager

Full time Responsible for managing all accounting operations in the finance department. Prepare and publish timely and accurate monthly financial statements....


Time'S Group - Malasia

Published a month ago

Manager, Corporate Finance

Manager, Corporate Finance Manager, Corporate FinanceApply locations: Ara Damansara, Selangor, Malaysia Time type: Full time Posted on: Posted 30+ Days Ago J...


Sd Guthrie Berhad - Malasia

Published a month ago

Manager, Risk & Control Group | Putrajaya, My

Manager, Risk & Control GroupRoyal Bank of Canada Putrajaya, Malaysia Job SummaryWhat is the opportunity? As a Manager, the incumbent is primarily responsibl...


Royal Bank Of Canada - Malasia

Published a month ago

Built at: 2025-01-11T17:10:39.092Z