About the role To ensure the accurate and timely processing of payroll for APAC countries, with a focus on Taiwan, while maintaining effective communication and adherence to statutory requirements in an outsourced payroll environment.
Role Responsibilities End-to-End Payroll Processing: Manage the complete payroll process, including monthly and yearly cycles, and ideally support additional APAC countries.Payroll Record Management: Update and maintain payroll records including joiners, leavers, and changes in master data.Employee and Management Liaison: Address payroll-related queries from staff and management with precision.Reporting: Ensure accurate monthly and yearly payroll reporting, including state authorities, tax offices, statutory pensions, and GL accounting data for Finance teams.Statutory Compliance: Ensure timely statutory payments and filings, adhering to legal deadlines.Internal Deliverables: Provide internal reporting, reconcile GL files, and ensure accuracy in all payroll-related documentation.Allowances and Deductions: Process payroll-related allowances, deductions, bonuses, and merit cycles.Payroll Interface Management: Handle importing/exporting of payroll interface files and resolve any issues.Variable Wage Components: Manage variable wage components, including hours, bonuses, provisions, leaves, employee stock options, and expatriates' shadow payroll.Financial and Operational Controls: Maintain financial controls in line with SOX requirements and manage operational aspects of outsourced payroll, including vendor performance and issue resolution.Continuous Improvement: Drive continuous improvement initiatives within the payroll function and integrate employee-centric process changes.Employee Query Management: Handle employee queries efficiently and professionally Basic Qualifications: Fluency and proficiency in spoken and written Taiwanese Mandarin is essential.Bachelor's degree in human resources / business administration or equivalent4+ years of payroll experience.Proficient knowledge of payroll legislations and processes.Experience working on Payroll for Taiwan is a MUSTUnderstanding of international assignees' payroll (expatriates' shadow payroll).Strong interpersonal, communication, and organizational skills.Attention to detail and numerical ability.Experience in shared service center environments and on systems like Workday or ServiceNow.Experience on payroll vendor changes projects.Preferred Qualifications: Strong focus on continuous improvement and customer service.Ability to work autonomously and meet deadlines. Excellent organizational skills and a team-oriented approach.