Duties and Responsibilities:
The promoter is responsible for hitting sales targets by providing service and operations excellence. He/she also engages in innovation and productivity initiatives for the store. The promoter needs to show the selling points of a product to customers and promote how the product works, solve questions, and attempt to push consumers or clients to buy the product. Improving sales targets through upselling and cross-selling of products.
Summary of Principal Job Responsibility & Specific Job Duties and Responsibilities:
Hit sales target.
Engage with customers, promote products & services, close sales & update sales transactions.
Manage after-retail sales services.
Give advice on products & services and perform product demonstrations.
Deliver quality service & present service vision.
Present a positive & professional image.
Respond to service objections.
Deliver Go-the-Extra-Mile services.
Involve service & sales productivity development.
Update & provide competitor promotion activities.
Deliver customer service over various social media.
Involve in service innovation development.
Deliver operations quality & in charge of merchandise display.
In charge of operations of roadshows, promotions, or any events.
Update LDU, POSM, merchandise display into the system.
Academic Qualification(s):
Candidates must possess at least SPM/STPM & above in any field.
Work Experience / Skills Requirement(s):
With retail, sales, or smartphone sales experience will be an advantage.
Fluent in Malay & English; Chinese will be an advantage.
Join Product & Service training to improve knowledge & skill set.
Provide service quality & promote product.
Upsell & cross-sell products.
Visual merchandise & provide product demo and knowledge.
Strong communication & good customer service skills.
Teamwork & interpersonal skills.
Problem-solving abilities.
Salary Range:RM 1,500 - RM 5,000
Working Area:KL / Selangor / Seremban / Melaka / Johor#J-18808-Ljbffr