Product Operations , User Gamifications -Malaysia

Location:**Malaysia**- Department: Product Management- Location: Malaysia- User Product Operations- Develop and implement promotion mechanics / features / initiatives to increase buyer growth, order conversion and retain customers loyalty through Coins.- Design coins strategies with Marketing team to communicate new features releases and follow through implementation to drive customer awareness.- Liaise with local business & regional stakeholders to optimize user product performance and provide improvement suggestions.- Govern coins features operations by establishing process guidelines.- Communicate process guidelines to all party and ensure projects uploaded based on given timeline.Project Management- Responsible for key projects initiation, planning, execution, monitoring and evaluation for all coins project- Collaborate with cross-function teams - local & regional (e.g: Marketing, Platform, Commercial etc) to ensure end to end implementation of Coins initiatives.- Promote & facilitate clear communication among all stakeholders to ensure everyone is well informed with necessary documentation for easy reference.Data Tracking, Product Experimentation & Optimization- Responsible for continuous monitoring & tracking of all features performance to drive optimization and improve efficiency.- Conduct research on competitive landscapes for key markets and identify improvement opportunities.- Conduct AB test experiments to understand user behavior while extracting conclusions / next step to drive operations optimization to achieve better results in driving buyer engagement.**Job Requirements**- Preferable 2 years of experience in Marketing / Product Management / Product Operations / Product Marketing Operations in E-commerce or other relevant industries.- Basic understanding on user journey experience will be a plus point.- Well-informed of the market competitive structure and industry best practices.- Excel intermediate level is required.- A self-motivated, self-directed individual who can also motivate and collaborate with multiple teams.- Ability to drive progress in timely manner and have sense of ownership.