To ensure clients' need are satisfied by constructing partnerships between the company, clients, vendors and subcontractor organizations.Key Accountabilities-Gain an awareness of the necessary level of financial control for projects; learning how to budget, forecast, invoice and maintain tight management of ongoing project budgets.-Gain a good understanding of internal department roles, project stages and administrative processes to aid the smooth management from initial brief to final build, delivery and project reporting.-Respond to client requirements as specified in the contract or SLA.-Act as a primary point of contact for client needs requirements and expectations with regards to assigned project.Key Roles-Primary contact for the assigned project on service delivery and support the Project Manager in identifying growth opportunities and contract profitability.-Support end-to-end planning, build and delivery of assigned project.-Assist with managing the delivery output process, including briefing client feedback to team members and assist in managing delivery of key stages of work.-Major contribution to overall client satisfaction for project delivery.-Address performance in troubled units/departments to achieve productivity objectives.-Provide input of key documents into project/account repositories.-Manage backup/recovery plans, disaster backup scenarios, capacity management and risk management, communication with the client and business compliance to industry rules and guidance.Team Work-Attend and contribute to team meetings in a positive manner.-Share information with team members.-Be comfortable in working with all stakeholders.-Collaborate with other team members to apply new ideas, practices and tools to improve the team's effectiveness.-Perform other duties as required, including covering absences/leave where required. [Apply now at https://my.hiredly.com/jobs/jobs-malaysia-stampede-solution-job-project-delivery-executive-1]
Job Requirements-Diploma or University degree in Computer Science/ Engineering or a related discipline.-A natural team player attitude.-Excellent customer service and a good communicator. Communicate effectively in English with all customers and stakeholders.-Able to adapt to change and respond positively when faced with new challenges.-Able to work autonomously, investigate and think analytically to problem-solve in a creative manner.-Good financial acumen.-Be proactive and timely to support the deployment of projects ensuring quality, accuracy and practicality of all tasks.-Excellent time management and organizational skills, with demonstrable experience of working under pressure to tight deadlines and managing multiple work streams with conflicting priorities.-Experience in credit collection for BFSI and/or telecommunication industry, and knowledge of credit collection workflow from pre-due to recovery is an added advantage.
