Full time
The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
Job Description:
Ideate and develop high-impact commercial strategies and projects, interfacing with multiple departments in Shopee, to improve selling/buying experiences in Shopee and grow the business.
Work with function stakeholders to derive projects that enable business improvement and transformation.
Project manage the execution of identified strategies and projects, working and communicating closely with business stakeholders.
Establish and drive continuous improvement/automation of processes to collect and analyze data, monitor progress, and ensure accurate and timely diagnostic of the business performance.
Be the oracle to analyze trends and take a critical view of the existing business strategy to anticipate risks, uncover areas for improvement, and develop/implement solutions.
Communicate and present findings and outcomes to senior management and stakeholders in a structured manner.
Embrace and act as custodian of Shopee's core values.
Requirements:
Minimum of a Bachelor's Degree in a related field, with good academic standing.
Experience or internships in Consulting, Private Equity, Investment Banking, or Startups is preferred.
Proficient in Microsoft Excel/Google Sheets and a numbers-oriented individual.
Passionate with a strong interest in the e-commerce industry.
Good team player with a positive attitude and a strong eagerness to learn.
Excellent business acumen with a desire to manage your own business.
Highly analytical with the ability to generate and present meaningful, actionable, data-backed analysis in a structured manner.
Strong logical thinking and problem-solving skills.
Shopee is the leading e-commerce platform in Southeast Asia and Taiwan, providing customers with an easy, secure, and fast online shopping experience through strong payment and logistical support. Shopee aims to continually enhance its platform and become the region's e-commerce destination of choice via ongoing product optimisation and localised user-centered strategies. The Shopee team is rapidly expanding across the region and we are constantly on the lookout for talents who have the passion and drive to become part of a fast-moving and dynamic team.#J-18808-Ljbffr