YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS
Would you like to become part of the world's most international company? A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet. Do you want to make a difference? Then come to our Insanely Centric Team and become a Certified International Specialist!
YOUR TASKS
To provide support in country infrastructure, including server, communication, PC, and other peripherals.
To respond with the appropriate degree of urgency to problems and requests from the Help Desk for user support.
To provide server and other equipment set-up support to in-country projects with an IT element.
To maintain hardware and resolve problems either through personal action or by organizing resolution through a third party.
To plan new servers or revised server configurations to handle increasing business and an expanding user base within the context of relevant Asia Pacific Information Services' policies and procedures.
To deploy and commission new servers, including the installation of operating systems and other software.
To install and update all antivirus software.
To ensure the functionality and accessibility of all peripherals (such as scanners and printers) plus handheld units.
YOUR PROFILE
Exhibits an exceptional degree of ingenuity, creativity, resourcefulness, and empathy.
3-5 years IS and business experience, preferably in the logistics industry.
3 years' experience with technical support responsibilities.
Degree in Information Services/Business (or equivalent).
Communication skills (English), spoken and written (excellent).
Technical expertise in:
Knowledge of all DHL EGAP applications and expert in some of them.
Adequate Database knowledge (MSSQL, Dataverse, Azure, etc.).
Desktop systems and application environment.
Some knowledge in telecommunications and networking.
In-depth knowledge of system development tools used by DHL (e.g., Nintex, M365, Power Platforms, etc.).
Latest web technologies.
Some knowledge in business application development life cycle.
M365 applications.
Power Platforms.
Data Analytics Skills.
OUR OFFER
Strong career support in an international environment.
Great culture and colleagues.
Multifarious benefit program.
Do you see a personal challenge in these versatile and responsible tasks? Then apply now! We look forward to receiving your application!#J-18808-Ljbffr