Receptionist

Description

Summary: The Receptionist is responsible for delivering a positive patient experience throughout Freeman Health System to, include, but not limited to, scheduling patient appointments, answering phone calls, updating patient registrations, providing general information with respectful, effective communication, and other activities aimed to create a safe and positive environment.
Responsibilities: Greet all customers, patients, vendors, and other visitors to the facility. Answer patient questions and aid and directions when necessary. Register patients and ensure documentation and forms are compliant with state and federal regulatory activities, including but not limited to HIPAA, and all applicable regulations. Collect payments and print receipts for patients. Count and balance cash drawer. Utilize medical office software to schedule new and follow-up appointments for patients. Verify eligibility. Perform other duties as assigned.