**Job Title: Remote Operations Manager**
**Company: UMW Holdings Berhad**
**Location: George Town, Penang, MY**
**Job Type: Full-time**
**Seniority: Associate Level**
**Years of Experience: 5**
**Deadline to Apply: ******** **
---
### Job Description:
UMW Holdings Berhad is seeking a passionate and driven Remote Operations Manager to join our dynamic team. This is an exciting opportunity for an individual with a strong operational background and a keen sense of creativity to foster innovation within our remote working environment. This role will serve as a bridge between our strategic goals and operational excellence, ensuring that our teams are equipped, supported, and aligned in achieving exceptional results.
### Key Responsibilities:
1. **Operational Excellence**:
- Develop, implement, and optimize operational processes and workflows to ensure efficiency and effectiveness across remote teams.
- Monitor key performance indicators (KPIs) and metrics to track operational performance and identify areas for improvement.
2. **Team Leadership**:
- Lead, manage, and inspire a diverse group of remote professionals by maintaining high engagement levels and a strong team culture.
- Foster an environment of collaboration, creativity, and shared purpose among team members through regular communication and team-building initiatives.
3. **Strategic Planning**:
- Collaborate with senior management to align operational strategies with business objectives, ensuring the organization meets its goals effectively.
- Contribute to the development of long-term operational plans, budgets, and forecasts.
4. **Project Management**:
- Oversee the execution of multiple projects, ensuring they are delivered on time and within scope.
- Collaborate with cross-functional teams to drive project initiatives and resolve operational challenges.
5. **Communication**:
- Serve as the primary point of contact for remote teams, facilitating communication and collaboration between different departments.
- Provide regular updates to senior leadership on operational performance and initiatives.
6. **Innovation and Improvement**:
- Encourage a culture of innovation by actively seeking opportunities to leverage new technologies and methodologies that enhance operational efficiency.
- Identify and implement best practices and process improvements to streamline operations and increase productivity.
7. **Compliance and Risk Management**:
- Ensure that all operational processes comply with company policies and applicable regulations.
- Identify and mitigate operational risks by developing contingency plans and strategies.
8. **Training and Development**:
- Design and implement training programs to enhance staff skills and knowledge for optimal performance.
- Mentor team members, providing guidance and support to facilitate their professional growth.
### Requirements:
- **Education**: Bachelor's degree in Business Administration, Operations Management, or a related field.
- **Experience**: Minimum of 5 years of experience in operations management or a similar role, preferably in a remote working environment.
- **Personality Traits**:
- Driven: A goal-oriented individual who is self-motivated to achieve results and exceed expectations.
- Passionate: A strong commitment to excellence and continuous improvement in all operational aspects.
- **Soft Skills**:
- Creativity: Ability to think outside the box and develop innovative solutions to operational challenges.
- Cooperation: Strong interpersonal skills and the ability to work effectively in a team-oriented environment.
- **Technical Skills**:
- Proficiency in project management tools and software (e.g., Asana, Trello, Monday.com).
- Familiarity with data analysis and performance tracking tools (e.g., Microsoft Excel, Google Analytics).
- **Communication Skills**: Excellent written and verbal communication skills, with the ability to convey complex information clearly and effectively.
### Benefits:
- Medical coverage for employees and their immediate family.
- Profit sharing based on company performance.
- Free accommodation for the duration of employment in our corporate housing facilities.
### Working Environment:
Join us in an inspiring, collaborative workspace that celebrates and nurtures creativity and innovation. At UMW Holdings Berhad, we believe that when our employees feel empowered and valued, they achieve greatness.
### Equal Opportunity Statement:
UMW Holdings Berhad is an equal opportunity employer and values diversity in its workforce. We encourage applications from individuals of all backgrounds and experiences, and we are committed to creating a workplace where all employees feel valued and included.
---
If you are a proactive, detail-oriented individual looking to make a significant impact, we invite you to apply for the Remote Operations Manager position. Your journey toward fostering innovation and excellence starts here!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.