Restaurant Supervisor

**Position**: Restaurant Supervisor**Company**: D'Kilat Temerloh**Location**:No83 Tingkat Bawah Jalan Dagang 1 Dynaton, Taman Bukit Angin, 28000 Temerloh, Pahang**Industry**: F&B**Working Hour**:6 days/week- 3.00PM - 12.00PM- Tuesday (closed)**Advertised**: _This job opportunity is being advertised by Acerbic Global SDN BHD, aiming to assist job seekers in securing employment._**JOB RESPONSIBILITIES**:- Managing and leading the restaurant staff team, including servers, cooks, and kitchen staff, while promoting a positive and collaborative work environment.- Ensuring excellent customer service in line with customer demands and following established SOPs (Standard Operating Procedures).- Determining and organizing work schedules and monitoring workflow, particularly in the restaurant operations section.- Ensuring sufficient manpower at all times.- Responsible for handling customer inquiries and feedback, as well as resolving issues promptly.- Overseeing daily operations, including menu preparation, food quality, cleanliness, and compliance with safety and health standards.- Monitoring the quality and presentation of food and beverages, ensuring consistency and adherence to established standards.- Responsible for inventory management, placing necessary supply orders, and efficiently managing inventory costs.- Training and mentoring team members, providing continuous guidance and training to all employees in the operations department.- Responsible for ensuring restaurant activities and operations attract new customers and retain existing ones.- Ensuring compliance with all relevant laws and regulations, including health and safety standards, Job Guidelines, and established SOPs.- Collaborating with the Human Resources Department to conduct performance evaluations to ensure skilled and outstanding teams are rewarded, and underperforming employees are appropriately addressed.**Salary**: RM1,800.00 - RM2,000.00 per month**Benefits**:- Meal provided- Opportunities for promotion- Professional developmentSchedule:- Fixed shiftSupplemental pay types:- Overtime pay**Education**:- STM/STPM (preferred)**Experience**:- Restaurant Management: 1 year (preferred)