Retail Associate (Central, Nprthern & Southern)

DUTIES & RESPONSIBILITIES 
1. Service and Selling 
? Create a welcoming environment by greeting and engaging customers with in a courteous manner 
? Create a luxurious experience for customers by asking relevant questions to determine customers' needs, tailoring the service approach to the individual needs of a customer 
? Closing the sale including upsell, cross-sell, and reinforcing customers' purchase decision 2. Store Environment 
? Demonstrate integrity, honesty, and knowledge to practice the company culture, values, and mission 
? Uphold a positive working environment that encourages diversity, mutual respect and teamwork and is free of discrimination and harassment 
? Practice a customer-centric mindset to ensure the highest level of customer experience and proactively handle customer-related situations according to company philosophy and standards
 REQUIREMENTS 
? Passion for the Brand 
? Fashion/ retail/ luxury background is preferred 
? Good interpersonal skills, willing and able to build relationships with customers and team members 
? Strong verbal and written communication skills in English including facilitation and presentation. Fluency in Mandarin and/or Bahasa Malaysia is an added advantage