Working Location: S7 Petaling Jaya
Training location: Bukit Bintang: 2-3 weeks
Department Leader/Department Assistant
The job title is subject to candidate working experiences.
Job ResponsibilitiesFollow up on the sales turnover indicators set by the store manager.
Manage staff duty roster and performance tracking.
Analyse sales data and plan a strategic improvement plan, paying attention to market trends of competitive products.
Operation ManagementSupervise outlet staff to execute front store and storeroom management according to standards.
Report to the store manager if emergencies occur at stores and handle incidents flexibly to ensure safe operations of the store.
Product ManagementResponsible for daily inventory management and product expiry date management.
Manage product loss according to company standards.
Analyse product category performance to plan improvement plans and increase sales performance.
Familiar with the display standards of the products, provide guidance, and be familiar with merchandising and display systems.
Follow VCM diagram to inspect and enhance store display.
Training ManagementResponsible for conducting service training for the outlet staff.
Manage customer service feedback and provide service guidance to the staff.
Ensure standardized process of the store operations.
Manage daily cash safety, conduct internal self-examination in the store.
Ensure store financial compliance.
Employee ManagementAssist in the recruitment of outlet staff.
Onboard new outlet staff.
Provide training to new outlet staff.
Manage team members effectively.
Requirements2-3 years and above of experience in retail store management are preferred.
Familiar with the operations of the retail store, merchandising, manpower management, and store management.
Familiar with office software and strong analytical skills.
Good communication and coordination skills, team spirit, and strong execution ability.
Flexible to follow company's outlet and regional deployment.
Recognise company's corporate culture and values.
Able to work on weekends/rotating shifts.
Start work in Dec 2024.
Company InformationRegistration No. 202301032458#J-18808-Ljbffr