The Responsibilities: 1.To support sales functions in Sales Administration including stationing at the Sales Gallery on duty roster basis
2. Open Grantee Files:
Received sales documents i.e. PO, invoices, receipts, Inurnment Form as attached from sales agents.Key in customer's particulars into data & file in all documents3. Prepare certificate
Monitor and ensure certificate issue once payment fully settled. Certificate print out for signing and send by post. 4.Invoices & Receipts
Issue invoices / receipts and send by post.Record payments / sales documents received (include PO, invoices, receipts) with attachment of cash, cheque or credit card before submitted to Accounts department.Acknowledge of receipts from Accounts department. 5.Prepare Memo
Cancellation of PO and invoice (included cancel of purchase) Excess payment for refund to customerCustomer request change of plot(s)6.Liaise with Accounts Department
PD chequesOutstanding accountMemoCustomer bank in payment infoCheque return 7.To check availability of niche walls for sale to all sales agents.
8.To calculation of sales agent monthly sales commission.
9.To fill in invoice & receipts, Inurnment, death certificate and deceased particulars & etc., prepare grantee files to Accounts department from contractor's claim, request and monitor all grantee files.
10. Yearly Enlightenment Ceremony
Prepare tablets name list and attend to walk in or call-in customers related to registration of Enlightenment Ceremony11.To liaise with customer enquiries (in-bound call / walk in), outstanding payment, appointment of nominee and change of address.
12.To generate report when necessary
13.To execute ad-hoc related matter as and when requested by Superior.
The Requirements: Candidate must possess at least a SPM/STPM Fresh graduates are welcome to applyGood organisational skill and verbal communication skills.Able to work independently, high committed, responsible and dependable. Customer service oriented and great attention to detail.Highly motivated team player with a strong drive for success and the ability to work under pressure. Proficient in MS Office and PC skills.