The Admin Sales role supports the sales team by handling administrative tasks, coordinating sales activities, and ensuring seamless customer experiences.
This role is vital in streamlining operations and maintaining accurate records to enhance sales efficiency.
Key ResponsibilitiesSales Support:
- Assist the sales team in preparing quotations, invoices, and sales agreements.
- Coordinate with customers for document submissions, vehicle deliveries, and payment follow-ups.
- Maintain and update the customer database with accurate and timely information.
Administrative Duties:
- Manage daily correspondence such as emails and phone calls related to sales inquiries.
- Organize and maintain sales-related documents, including contracts, purchase orders, and receipts.
- Prepare sales reports and presentations for management review.
Customer Service:
- Respond to customer inquiries and escalate issues to the appropriate team members.
- Schedule and confirm appointments for test drives or showroom visits.
- Ensure a high level of customer satisfaction through effective communication and problem resolution.
Coordination:
- Liaise with internal departments such as finance, logistics, and service teams to ensure smooth sales processes.
- Monitor stock availability and coordinate with inventory teams for timely delivery.
RequirementsEducation: Diploma/Degree in Business Administration, Sales, or related fields.
Experience: 1–3 years in sales administration or similar roles, preferably in the automotive industry.
Skills:
- Strong organizational and multitasking abilities.
- Proficiency in Microsoft Office (Excel, Word, PowerPoint).
- Excellent communication and interpersonal skills.
CompanyEleganz Lifestyle Sdn Bhd is the official distributor of the Smart electric vehicle (EV) brand in Malaysia, bringing innovative and sustainable urban mobility solutions to the region.
As a key player in the automotive industry, Eleganz Lifestyle is dedicated to promoting the adoption of eco-friendly transportation through the distribution of Smart's cutting-edge electric vehicles.
The company is committed to providing exceptional customer service, supporting the growth of the EV market, and enhancing the driving experience with Smart's stylish, compact, and environmentally-conscious cars.
With a focus on innovation and sustainability, Eleganz Lifestyle Sdn Bhd is shaping the future of urban mobility in Malaysia.#J-18808-Ljbffr