Sales Administration Cum Customer Service Specialist

Company OverviewCompany that specializes in supplying and possibly manufacturing building materials. Typically, such companies provide a range of products used in construction, including but not limited to roofing materials, insulation, drywall, cement, aggregates, and other construction-related products.ResponsibilitiesSupport Southern B2C pitched roof orders in Malacca and Johor.Act as a problem solver to meet customer expectations.Utilize strong interpersonal skills to build relationships with customers and internal teams.Manage multiple tasks simultaneously and effectively manage time.Adapt to changing priorities and handle unexpected situations.Communicate effectively, both verbally and in writing.QualificationsProficiency with SAP software, which is widely used for enterprise resource planning (ERP) and managing business operations.Having a customer-centric mindset means prioritizing the needs and satisfaction of customers. It involves understanding customer requirements, anticipating their needs, and ensuring a positive experience throughout interactions.Ability to listen actively, convey information clearly and concisely, build rapport, and resolve conflicts diplomatically.Adaptability involves being flexible and open to adjusting to new circumstances, priorities, or environments.To Apply
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