Sales Analytics And Operation Specialist

Details of the offer

About us 51Talk is a leading international EduTech company known for providing top-quality English language education. We are a dynamic organization with a robust global presence dedicated to making English learning accessible and enjoyable. With a team of over 30,000 dedicated employees and more than 15 branches worldwide, we are committed to delivering exceptional educational experiences.
Qualifications & experience Bachelor's degree in Business Administration, Economics, Statistics, Mathematics, or a related field.Experience in analysis and sales strategy planning, particularly in the education sector, is a plus.Proficient in Excel, PowerPoint, and/or any related data analysis and reporting tools.Strong interpersonal skills with the ability to handle cross-functional relationships and collaborate effectively.Fresh Graduates with good logical thinking and creative minds are welcome to apply.Fluency in Mandarin is essential. Required to liaise with Mandarin speaker stakeholders. Tasks & responsibilities Support the sales team with operational tasks, ensuring smooth execution of sales processes.Analyze sales performance data to provide actionable insights for optimizing sales strategies.Collaborate with the sales team to design and implement internal and external initiatives that enhance team engagement, improve conversion rates, and support sales targets.Develop employee incentive strategies quarterly, monthly, and weekly to boost team motivation and drive productivity.Assist the sales team in achieving service-related targets and ensure adherence to standard operating procedures  (SOPs).Coordinate and execute operational projects assigned by headquarters, ensuring successful implementation and addressing challenges within the team.Identify and escalate any operational issues or limitations within the sales process, facilitating prompt resolution.Collaborate on promotional strategies aimed at improving customer acquisition and conversion. Benefits Walking distance from LRT5 working days/week (Mon - Fri), fully on-siteMedical, optical, and dental reimbursementCasual dress codeLearning and development programs providedOn-the-job training and professional mentorshipOpportunity for personal and career developmentExposure to MNC working environment and global presence opportunityEmployee engagement activitiesYoung and vibrant working culture


Nominal Salary: To be agreed

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