Retail Assistants (Retail & Consumer Products)
Full time
Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach. All over the world, the Coach name is synonymous with effortless New York style.
Coach is part of the Tapestry portfolio – a global house of brands powered by optimism, innovation, and inclusivity.
Primary Purpose
You contribute to achieving store goals in sales, productivity, and service by utilizing selling skills and service training. You will be responsible for meeting store sales and productivity goals and delivering service that meets or exceeds expectations. You represent Coach to the consumer, act as an ambassador of the brand, and ensure customer needs are consistently exceeded.
The successful individual will leverage their proficiency to...
Takes ownership and accountability for individual productivity and utilizes resources effectively to impact individual productivity.
Tailor approach to different customers by reading cues.
Build long-term relationships with clients, such as loyalty program (Clienteling).
Service all customers according to the Coach approach standards and maintain an energetic presence and high level of enthusiasm on the sales floor.
Participate as a team member and encourage team to meet and exceed performance standards.
Consistently use Coach Communication tools to remain informed of individual performance, store performance, and company information.
The accomplished individual will possess...
A passion for the retail and service industry.
Retail experience may be considered for senior positions.
Excellent client service and communication skills.
Comfort with a flexible work schedule to meet the needs of the business, including nights, weekends, and holidays.
Tapestry, Inc. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline, and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Tapestry, Inc. athttp://www.tapestry.com/#J-18808-Ljbffr