Job Description
Actively approach customers who you see require additional help. Identify their needs by asking the right questions and advise them on the best solutions for their homes in order to exceed their expectations.Understand how to use the different IKEA sales and communication channels and know-how for the different customers you meet.Understand the store and department action plans. Responsibility for your department goals and know how you contribute.Lead/support the implementation of planned commercial activities involving your department throughout the store.Ensure your maximise sales whilst maintaining profitability by knowing and actively steering towards the top-selling and prioritised products (e.g. overstock/over tag).Demonstrate the ability to analyse and adjust sales space capacities based on system parameters (sales location management) to secure high stock availability.Be familiar with the IKEA social and environmental commitments and know how you can contribute to sustainability.
Qualifications
Willing to work on shifts, weekends and public holidays.Business-minded and result-driven with a customer focus.Experience of working in a customer- and commercial-oriented business.Experience of working in a fast-paced environment, customer-focused and service industry.Confident in approaching and talking to people in a proactive manner.Interest in people's everyday life at home and home furnishing.Good personal discipline, meticulous and excellent attention to detail.
Additional Information
Important Note:
You are invited to the Life at Home journey with IKEA. Click here to begin your journey. Kindly note that your job application will be prioritized when you complete the assignment.
Working with us has its rewards Wherever you work within IKEA Southeast Asia, you enjoy a wide range of benefits. Here are just some of them:
IKEA discounts Co-workers are our most values customers and are entitled to a 15% discount on any home furnishings and food sold in our stores, from the first day of work.
Flexi benefits We offer flexi benefits to cater our co-workers who are in different life stages with differing benefits needs. Within an annual Flexible Spending Account, co-workers can claim against dental, optical, fitness memberships or classes, vaccination or immunisation, non-insured outpatient medical expenses, health screenings, health supplements, IKEA purchases, health aid & equipment and mental health.
Maternity and paternity leave We give mother four consecutive months of maternity leave and father receives four weeks of paid time off after a baby has arrived to help share the joys – and responsible – at home.
Gifts We enjoy special occasions together and give tokens to mark birthdays, marriage, the arrival of a baby. We reward loyalty through our Long Service Awards/
Work environment As home furnish experts, we take pride in providing inspiring workplaces that showcase IKEA products and crate a relaxed, open atmosphere where we work side by side.
Incentive plan All co-workers may earn an annual financial reward when we meet our shared business objectives.
Please apply by 31 October 2024.