Description Primary Objective: • Solicit and promote sales of Islamic Personal Financing (PF-i) product to achieve business KPIs
• Deliver superior customer experience
Key Responsibilities: Sales
• Solicit and promote sales of PF-i products
• Achieve individual sales targets and contribute towards to achievement of Group targets
• Prepare and pro-actively execute sales plans for prospective customers, using internal marketing as well as self-generated leads
• Set appointments, carry-out sales call visits where necessary, prospecting and early engagement with new to bank customers
• Cross selling of other retail banking products such as ASB, PF, Credit cards etc.
Customer Service
• Ensure high standard of customer experience in line with the quality and standards set by the Bank
Compliance
• Ensure compliance to the policies and procedures set by the Bank
• Protect the image and brand of the Bank
Operations
• Ensure that the physical sales centre or sales hub is well maintained in line with the quality and standards set by the Bank
Requirements Requirements:
Bachelor Degree - Any related field(s).
• 1 year of experience in sales and customer service related field
• Have the relevant licenses for the portfolio
Highly motivated, winning attitude, success driven, self-initiated and able to work with minimal supervision
• Comfortable with engaging people, prefers doing sales and take personal responsibility on delivering results
• Strong selling and negotiation skills
• Strong interpersonal skills and service oriental
• Demonstrate initiative, perseverance and passion in delivering results within fast paced and highly demanding environment
• Ability to relate and connect to local community
• Good communication skills
• Basic understanding of finance and banking products
• Basic computer skills
Benefits Dental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Parking, Vision, Regular hours, Mondays - Fridays, Casual Business Wear, Performance Based Rewards