Job brief
We are seeking a Sales Coordinator to support the sales team and assist in making the sales process run more smoothly. You will works closely with the sales team and may offer support in managing customer orders and inquiries. You also help in administrative tasks, such as organising and managing related documents, like purchase orders, invoices, and sales reports. You ensure that paperwork is accurate and up-to-date for a smooth sales process. You also communicates with customers, answer customer inquiries or requests, provide product information, and assist with order placements. You also handle customer complaints and help resolve any issues that may arise.
Responsibilities
Organising and managing documents such as purchase orders and invoices.Ensuring accuracy and completeness of sales paperwork and records.Communicating with customers to answer inquiries, provide product information, and assist with order placements.Handling customer complaints and resolving issues promptly.Supporting the sales team by providing administrative assistance.Coordinating meetings for the sales team.Assisting with the preparation of sales presentations and materials.Maintaining the sales database or customer relationship management (CRM) system.Coordinating with the logistics or shipping department to ensure timely delivery of orders.Monitoring and reporting sales performance and activities to the sales team or management.Providing general sales support and assisting with sales-related projects or initiatives.Ensuring effective communication and coordination between various departments involved in the sales process.
Requirements and skills
Candidate must possess at least SPM with experienceDiploma in related qualification will be added advantagesFull time position(s) availableFamiliarity with rules, regulations, best practices and performance standardsAbility to work with multiple discipline projectsExcellent interpersonal skills, punctuality, fast learner, able to work as team and independently.Proficient at communicate in Malay & English.Good knowledge of Microsoft Office & Accounting SystemHave strong attention to detail and time management skills
