It's an exciting time of growth for IFF, we're inviting dedicated and passionate individual to join us as Sales Coordinator for our Malaysia Nourish division, to be in Kuala Lumpur, Malaysia under International Flavor & Fragrances Malaysia Sdn Bhd. This role will be reported to Sales Leader - Malaysia. The role will provide comprehensive & broad-based support to the regional key account manager & local account manager.
Job Description: Be a first point of contact for customers (both internal and external) related to commercial administration matters, sampling, documentation, and existing/ new business queries.Work closely with other IFF functions such as GRA, QC, operations, supply chain and the relevant IFF production facilities to manage and see through to completion any actions relevant to the Customer projects / requests.Coordinate communications between the external customer and IFF departments and ensure timely reply to questions and follow-ups on actions.Correct, timely and accurate usage and maintenance of IFF and SAP systems according to the IFF business rules (e.g., pricing, forecast, customer master data, product submissions, etc.), ensuring data integrityTo ensure that the price lists for the Customers are maintained throughout the year.To ensure that data bases i.e., documents, price list located on dedicated account share-points are kept updated.Build & maintain Flavor Bank for Malaysia, while supporting sales team on off-shelf flavor submission tasks.Support sales team on flavor evaluation & dosing into customers' base for customer's projects.Support the Sales Leader by running SAP business reports related to sales and order intake, plus any subsequent commercial review or discussion.Back-up for the other sales coordinator as a Team.Liaise directly with the Customers on relevant matters when required, both on a proactive and reactive basisSubject to Sales Leader's decision, may take ownership of some transactional customer accounts as Inside Sales role. Job Requirement: At least bachelor's degree in Food Technology, Food Science, Chemistry or equivalent with 3 years of experience in food industry.Fluent in English. Additional language skills are an advantageExcellent interpersonal skills and solutions oriented with the ability to interact and coordinate activities with internal support team and customersGood organizational skillsAccuracy and meticulous to detailAbility to prioritize to guarantee that all issues are allocated the required time to be handled in a professional mannerAbility to learn quickly and work with projects related IT systemsAbility to work independently but remain aligned to commercial teamProactivity, flexible mindset and willing to go the extra mile About IFF At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, or veteran status. We strive for inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability. Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more…