Sales - Hotel Reservations & Marketing

Responsibilities: Make outbound calls to prospective clients, promoting hotel offerings and special packages. Build rapport with clients to understand their needs and provide tailored booking solutions. Achieve and exceed monthly sales targets to maximize your commission potential. Maintain accurate records of interactions and bookings in our CRM system. Collaborate with hotel partners to ensure exceptional service delivery. Online Travel Agency (OTA) management (responses, responding to reviews, etc) - booking.com, Expedia, AirBnB, etc Whatsapp (message responses, and also doing outbound sales calls to past guests) Processing guest payments Writing emails (promotional / marketing emails to sell rooms, follow up emails for past guests, etc) Social media content (design graphics, write copy, post on Instagram, Facebook) Contacting travel influencers, arranging them to visit the hotels and create promotional content. Key Requirements: Minimum of 7 years in phone sales, with a focus on performance-driven compensation. Proven success in achieving sales targets and generating revenue. Strong communication and negotiation skills. Ability to work independently and handle high call volumes. Must have a very clear / confident speaking voice, to effectively sell to a predominantly Australian target market. Huge plus (though not essential) if you have direct experience working in the reservations department of several hotels.