Job Responsibilities:- Forecasts goals and objectives for sales, gross, and key expenses on a monthly and annual basis. Hires, trains, motivates, counsels and monitors the performance of all new-vehicle sales employees. Assists individual salespeople in setting aggressive yet realistic monthly goals and objectives and provides them with the support to meet these goals. Maintains an accurate daily log that reflects all sales activities in the dealership. Ensures proper follow-up of all potential buyers by developing, implementing, and monitoring a prospecting and sales control system. Develops, implements and monitors a follow-up system for new-vehicle purchasers. Maintains teamwork in a customer-focused sales environment throughout the sales, delivery and follow-up process. Conducts daily and weekly sales meetings. Provides effective communication throughout the new-vehicle department as well as interdepartmentally. Ensures that new-vehicle salespeople understand and follow dealership policies and procedures. Oversees the efforts of new-vehicle salespeople to enhance the image and customer satisfaction ratings of the dealership. Works with salespeople on programs that will increase the new-car gross and F&I penetration. Helps salespeople close deals when necessary. Establishes and maintains standards for the delivery of vehicles to customers. Assists the used-vehicle department with trade appraisals as needed. Attends managers meetings as requested. Maintains professional appearance. Other tasks as assigned. Job Requirements:- Bachelor's degree (B.A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience. Five years related experience and/or training; or equivalent combination of education and experience.
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