FirstClasse
We are digital luxury lifestyle publication proudly founded and based in Kuala Lumpur, Malaysia. From exclusive dining experiences and inspiring conversations with tastemakers to the latest trends in fashion, beauty, tech, travel and lifestyle, our diverse tapestry of content incorporates visually stunning photography, immersive videos and interactive elements that captivate the reader.
For more information please visit, https://firstclasse.com.my/, or visit our Instagram https://www.instagram.com/firstclassemalaysia/
Job Description:
We are seeking an experienced and driven Account Manager to join our team. This individual will play a crucial role in managing and building strong relationships with key clients, ensuring client satisfaction, and driving revenue. The ideal candidate will have a proven track record in account management, a deep understanding of digital publications and social media, and a passion for driving results.
Responsibilities:
•? ?Develop and implement effective sales strategies to drive revenue growth.
•? ?Identify and pursue new business opportunities in the digital and social media industry.
•? ?Build and maintain strong relationships with key clients, partners, and stakeholders.
•? ?Stay up to date with industry trends and competitive landscape.
•? ?Develop and execute strategic account plans to drive client satisfaction and revenue growth.
•? ?Understand client needs and objectives and provide solutions to meet their goals.
•? ?Collaborate with sales, editorial, marketing, and creative teams to deliver integrated solutions and ensure client satisfaction.
•? ?Monitor and analyse account performance, providing regular reports and insights to clients and internal stakeholders.
•? ?Resolve client issues promptly and effectively, ensuring high levels of client satisfaction.