Job Title: Sales & Operations Support Manager
Work Location: Malaysia
Who You Are and What You'll DoAs our Sales & Operations Support Manager, you will be expected to work closely with our Customer Development (CD) team on forecast accuracy to build into volume plans and ensure demand phasing has sufficient stocks for the current month and the following months. You will also manage short-term requests from the business and be the key contact for related business requests from distributors on the LeverEdge system for Malaysia, working with our Third-Party Support, which includes master data setup in the LeverEdge system.
Team Structure:
Reporting to: MYSG Business Operations LeadDirect reports: N/AIndirect reports: N/AYour Role/Key Responsibilities:Forecast Accuracy & DemandForecast consolidation from Customer Development (CD) team for the current month and for the next 2-3 months.Ensure all demand phasing sufficiently covers demand for the current month and the following months.Advise on additional stock requests for the current month for stock allocation.Liaise regularly with Planner and Customer Service for incoming stocks against customer forecasts and orders.Share weekly gaps demand vs forecast with the CD team & forecast accuracy during CD monthly meetings and identify gaps for action.Involve in Customer Development (CD) Planning Meetings.Synergize external requirements vs internal challenges during CD Planning Meetings with Key Customers to minimize risk.Manage proprietary & chains' forecasts and phasing within the shelf-life matrix.Business WasteManage slow-moving and obsolete stocks (SLOB) by highlighting slow and non-moving stocks to the business to generate appropriate actions.System IT LeverEdge SupportMaster Data Maintenance for Price and Hierarchy Product Master Category, Location.Support business processes for Distributor recruitment and termination, and business requests from Distributors.User acceptance test (UAT) representative for Unilever Food Solutions (UFS).Key Stakeholders:Internal:
Customer Development, Demand & Supply Planner, Logistics and Distribution, Customer ServiceExternal:
Key Chains customersTravel:5-10% of the time for traveling.
What You'll Need To SucceedBachelor's degree in Supply Chain, Logistics or Engineering.Minimum of 3 years of work experience in business operations, business excellence, demand and supply in Supply Chains.Solid analytical skills, bias for action, responsibility and accountability.Project management skills.Strong team spirit, proactive approach to issues and opportunities.How to Apply:Please apply online and add your updated resume. Your application will be reviewed against our requirements, and we will be in touch to provide you with an update on the status of your application if shortlisted.#J-18808-Ljbffr