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Analyses market trends and competitor activities to identify new business opportunities
Build and maintain strong relationships with key customers and stakeholders
Ensure customer satisfaction and address arising issues promptly
Close coordination with the Production Planning to ensure build plan is promptly executed to support supply commit plan.
Collaborate and negotiate with planning, production, and QA teams to ensure orders are produced to the required specifications on time.
Maintain accurate records of sales activities, customer interactions, and sales forecasts.
At least 6-8 years of working experience in the electronics industry with experience in planning and customer service
Experience in dealing with external customers
Proven experience as a Sales Senior Executive / Section Head or similar role in Manufacturing Industry, preferably in Electronics Industries.
Excellent leadership, communication skills (both verbal and written), and interpersonal skills
Willingness to travel as needed for customer meetings and industry events
Good understanding and awareness of ISO9001, ISO14001, ISO45001, and RBA Compliance.
We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.
SPECIAL SKILLS:
This role ensures that customer expectations are met or exceeded, fostering loyalty and long-term partnerships.
Additionally, this role involves identifying opportunities for service improvements, resolving issues efficiently, and providing valuable feedback to internal teams to enhance overall customer experience.
How do your skills match this job?Your application will include the following questions:
What's your expected monthly basic salary?
Which of the following types of qualifications do you have?
How many years' experience do you have as a sales executive?
Do you have customer service experience?
How many years' experience do you have with forecasting for businesses?
Are you willing to travel for this role when required?
Which of the following languages are you fluent in?
Which of these industries have you worked in?
Manufacturing, Transport & Logistics1,001-5,000 employees
KOBELCO PRECISION TECHNOLOGY SDN BHD is a wholly owned subsidiary of Kobe Steel Ltd. Japan and was incorporated in February 1992, in Penang, Malaysia.
We are one of the world's largest aluminum substrate manufacturers.
We pride ourselves in our continued success and growth through winning partnerships, collaboration with customers, and particularly implementation of the SDWT (Self Directed Work Team).
We believe in empowering our employees, building on their strengths, providing continuous learning to ensure employee satisfaction and enhance career prospects.
Product & Services
Aluminum Ground Substrate is one of the main components for the Hard Disk Drive (HDD).
HDD has been the most reliable high-volume memory storage device for computers, such as desktops, laptops, notebooks, and high-end servers.
Applications of HDD are expanding very rapidly to other consumer electronics segments such as DVD recorders with HDD, car navigators, and game consoles.
The consumer electronics segment is expected to grow at an exponential rate.
Such expansion of HDD applications is the source of our growth.
Other Information
KOBELCO PRECISION TECHNOLOGY SDN BHD gives competent candidates equal job opportunities regardless of race, religion, color, age, gender, disability, or sexual orientation.
We see our workers' diversity of skills, abilities, experience, and backgrounds as a strength and encourage it in all aspects of the company.#J-18808-Ljbffr