Sales Support Executive

Receiving orders from customers via mail, phone, or other electronic means.Obtaining customers' details and billing information, and entering the information correctly on the order form.Notifying departments when supplies of items are low, or when orders could deplete available supplies.Informing customers about prices, shipping dates, and anticipated delays.Preparing invoices, shipping documents, and contracts.Forwarding information to the correct departments for delivery of the order.Inspect outgoing orders to ensure compliance with customer specifications.Reviewing orders for completeness and forwarding incomplete orders for further processing.Liaising with production, sales, shipping, warehouse, or delivery personnel to trace or accelerate shipments.Recommending merchandise or services that will meet or improve upon customers' needs. Requirements Possess high school diploma.Prior work experience in a similar field is preferred.Computer literacy, including word processing, spreadsheet software, and database applications.Willingness to receive on-the-job trainingAn excellent rapport with customers.The ability to handle customer complaints in a professional and calm manner.Excellent written and verbal communication skills.Analytical thinking, and excellent attention to detail.Superb time management skills and the ability to coordinate team activities.Intermediate to advanced Microsoft Office skills (Word, Excel, PowerPoint and Outlook)Excellent verbal and written communicationOrganised and able to meet deadlines Benefits KWSPSOCSOMedical claim includedAnnual and medical leave shall be in accordance with the prevailing Labour LawLunch provided